Organizing your Desk

1. Start at the beginning. Remove everything from your desktop. Put back only the necessities and keep large clean space for current projects. What are the necessities? Phone, notepad, calendar, step-file organizer — keep the cutesy items in sight but off your desk.

2. Place your phone on the left side of your desk if you are right handed and on the right if you are left handed.

3. Keep a spiral notebook by the phone for messages. Start with the date each day. By doing this, you will have reference info when you need it.

4. Keep or delete? If you use something every day, leave it in your desk. If you use something once a week, you should be able to reach it from your chair. If you use something once a month, keep it in your office or work area. If you use something less than once a month, keep it elsewhere.

5. Keep your office supplies in one drawer. Keep only the supplies you use frequently in your desk. Do you really need 25 pens and 15 packages of salt?

6. Look around - End each day (or at least each week) by tidying up your desk and returning everything to its place (Yes, everything should have a place).

***Quote for the month: “Nothing is particularly hard if you divide it into small jobs.” - Henry Ford***

“With personal coaching, I assist you in making more money, saving more time and networking more effectively.” Carol Birkey, Personal Business Coach and Mompreneur

“Your Time – Manage it or Lose it”

Be like a coach in a game that’s tied with two minutes left: manage the clock.

1. Plan your time – Starting your day with no plan is like packing a suitcase without knowing where you are going.

1. Take 15 – At the very end or very beginning of each day, take 15 minutes to consider the things you must or want to do during the coming day.

1. Know Thyself – Are you a morning person? Afternoon? Evening? When are you at your best? Plan your most demanding tasks for that time and you’ll get better results.

1. Beware the Time Bandits – Neighbors, friends or colleagues who drop in unexpectedly during work hours may be bored or lonely and looking for company. It’s your time, be tactful but firm.

1. Schedule your “ME” time – You must have “ME” time to do things just for you. Relax and recharge

 

***Quote: “The bad news is time flies. The good news is you’re the pilot.” – Michael Althsuler***

 

“With personal coaching, I assist you in making more money, saving more time and networking more effectively.”

http://www.Carolbirkey.com
Personal Business Coach/Office Support

“Keep Customers Calling”

Businesses spend a lot of time, energy and money finding new customers. They advertise, hand out coupons and practically do headstands to generate new business.

In the shuffle, it’s easy to forget a company’s most important customer – the one who’s on the phone right now. The fact is, it costs businesses six times more to gain a new customer than to retain a current one.

Here are some tips to help you create legendary customer service:

1. Make customers feel important – Call them by name, ask them to tell you about themselves and ask questions about their accomplishments.

1. Exceed expectations – Constantly look for ways to give customers more than they expect.

1. Show thanks – Let customers know you are thinking of them. Send customers congratulatory cards for birthdays, promotions, graduations, etc. Most customers only hear from businesses when they’re trying to sell to them —- be different.

1. Listen – To get your customer to believe in you, have confidence in you and buy from you – truly listen to them.

 

***Quote: “Kindness is the language which the deaf can hear and the blind can see.” – Mark Twain****

 

“With personal coaching, I assist you in making more money, saving more time and networking more effectively.”

http://www.Carolbirkey.com
Personal Business Coach/Office Support