Carol Birkey, Personal Business Coach & Mompreneur.

April 2, 2008

Voice Mail

Filed under: business coach — carolbirkey @ 11:14 am
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You can increase the likelihood of your voice mail being returned by remembering these basic tips:

  • Speak slowly and clearly.
  • Give your name, company name and complete phone number at the beginning of the message.
  • Briefly and slowly explain the reason for your call. Voice mail is not the place to launch into a lengthy sales pitch or long, detailed explanation of a problem you are having.
  • Ask for a callback.
  • Leave an alternate method of contacting you such as email or evening phone number.
  • Repeat your name and phone number slowly at the end of the message so the recipient can write it down to return your call.

*Carol’s Confident Comment: “A thing does not go wrong because of some perverse fate. It is more than likely that you lack the proper approach.” – Norman Vincent Peale

August 3, 2007

The Telephone

Filed under: business coach — carolbirkey @ 2:25 pm
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* Your voice mail greeting should be professional and brief. Eliminate any favorite music excepts. Remove your child’s precious message. Don’t include any religious or motivational phrases.

* Put your wireless to use and walk around when you talk on the phone so that you give proper breath support for your voice. You’ll sound more energetic and confident, too.

* Don’t let the pitch of your voice fall too low when it’s tired. Sit or stand up straight when you talk. Hum often to keep your voice warm.

* When you leave a voice mail message, say your name and spell it if necessary then say your phone number twice – slowly and distinctly.

* Call yourself and listen to your own greeting. Do you sound inviting or monotonous?

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